Patients who require help with food etc during the COVID-19 Pandemic

There is a dedicated tel help line  08000288327. They will be asked to give personal details in order to register.  They can also visit the website www.gov.uk/coronavirus-extremely-vulnerable. 

IMPORTANT INFORMATION ABOUT THE CORONAVIRUS (COVID-19)

The NHS across Teesside will be better prepared for outbreaks of new infectious diseases, if the public follows Public Health England advice.

The NHS has put in place measures to ensure the safety of patients and staff which may mean your patient experience is subject to change.

The advice issued by the Chief Medical officior is to stay at home for 7 days if you have either a high temperature or a new continuous cough.

DO NOT GO TO A GP SURGERY, PHARMACY OR HOSPITAL. YOU DO NOT NEED TO CONTACT 111 TO TELL THEM YOU ARE STAYING AT HOME.

Use the NHS 111 online coronavirus service if you feel you cannot cope with your symptoms at home, your condition gets worse or your symptoms do not get better after 7 days.

Everyone is being reminded to follow Public Health England advice to; always carry tissues with you and use then to catch your cough or sneeze. Bin the tissue, wash your hands or use sanitiser gel.

Wash your hand often with soap and water, especially after using public transport. Use sanitiser gel if soap and water are not available.

Avoid touching your eyes, nose and mouth with unwashed hands.

Avoid contact with people who are unwell.

Information remains subject to regular change and updates, Information can be found at https://www.gov.uk/coronavirus

During this period The Coatham Surgery will postpone all routine appointments until further notice.

🦠 If you have a new continuous cough or fever, regardless of travel history, please DO NOT attend the surgery. Instead visit 111.nhs.uk and self-isolate at home for 7 days (14 days for the whole household if you don’t live alone). If symptoms worsen or persist contact 111.

🦠 We aim to postpone all routine appointments if safe to do so for about a month. Where possible, these may be done over the phone.

🦠 All appointment requests will be screened by our team. This may include more telephone consultations with our clinicians or even a video call if you prefer. Please DO NOT attend in person to book an appointment, this is best done over the phone.

🦠Please request your scripts online where possible. We will not be issuing more than a monthly prescription at a time. Do not stockpile medications.

🦠 Our phonelines are busiest before 10am, so if your call is not urgent please phone after.

🦠 Please opt in for electronic prescribing. We can also send sick notes to you by email or post (self-isolation does not require a GP sick note).

🦠 Your waiting times may be longer when attending as our clinicians are taking additional hygiene precautions.

🦠 Frequent hand washing and social distancing are our best defences against this infectious disease.

 

The Coatham Surgery would like to thank our patients for their co-operation and support during this challenging time.

Our Mission Statement

The Coatham Surgery is a well-established GP practice whose aim is to provide the highest possible quality of care to all its patients, in a responsive, supportive and courteous manner, through continuous professional development of our highly motivated staff

Caring comes as second nature to us and we believe we have built a strong and mutual relationship of trust and respect with our patients.

Coatham Surgery is a 2 partner practice covering Redcar, Marske-by-the-Sea, New Marske, Saltburn and Lazenby. It is the Partners, not the NHS, who pay for and maintain our surgery and equipment. We hope to offer the best service we can. Please help us to look after our surgery.

We have now been in our new building since 4 July 2011 and hope our patients have noticed the benefits of a newer, more spacious surgery. Learn more about Coatham Surgery’s history or meet our staff and their clinical interests.Call 111 when it's less urgent than 999

Extended Hours services are available from the STAR service by contacting Coatham Surgery for an appointment.

Out of Hours services are available from the STAR service by calling NHS 111 (free) when the surgery is closed.

The out of hours service continues the care of our patients during the time the surgery is closed (from 6.00pm to 8.00am Monday to Friday, and over the weekend from 6.00pm Friday to 8.00am Monday). Patients can use their online service by following this link to book their appointment in Out Of Hours:  http://www.starappointment.co.uk/booking/