Data Protection


We record some of our patients’ data on our computer which is linked to the Tees Health Authority. Without doing this, many of our services would be difficult to organise and this may in turn affect our ability to provide an appropriate level of service to you. For example, repeat prescriptions are computerised to aid the accuracy and speed of issuing the correct medication. However, The Data Protection Act 1998 and Access to Health Records Act 1990 give patients the right to see written records and/or any records held on our computer. Requests are by appointment and may be subject to an administration charge. Please contact our Practice Manager.

No information will ever be released to another person (other than for a patient under the age of 16 – to a parent/guardian) unless a signed letter of authorisation is provided, or unless we are legally obliged to do so.

How we use your Medical Records

Important information for patients

This practice handles medical records in-line with laws on data protection and confidentiality.

We share medical records with those who are involved in providing you with care and treatment.

In some circumstances we will also share medical records for medical research, for example to find out more about why people get ill.

We share information when the law requires us to do so, for example, to prevent infectious diseases from spreading or to check the care being provided to you is safe.

You have the right to be given a copy of your medical record.

You have the right to object to your medical records being shared with those who provide you with care.

You have the right to object to your information being used for medical research and to plan health services.

You have the right to have any mistakes corrected and to complain to the Information Commissioner’s Office. Please see the practice privacy notice on the website or speak to a member of staff for more information about your rights.

For more information ask at reception for a leaflet OR visit our website coathamsurgery.co.uk

Should you have any concerns about how your information is managed at the surgery, please contact Helen Williams, Practice Manager our named Data Protection Officer.

External Lead for support and guidance from our CCG nominated Data Protection Officer – Liane Cotterill, Senior Governance Manager & Data Protection Officer, North of England Commissioning Support, Teesdale House, Westpoint Road, Thornaby, Stockton on Tees,TS17 6BL.

If you are still unhappy following a review by the practice, or our local lead, you can them complain to the Information Commissioners Office (ICO) via their website www.ico.gov.uk