The South Tees Access and Response (STAR) scheme has been set up by GPs to improve access to their services outside the current core hours for patients needing urgent care or advice.

The STAR service extends evening and weekend opening times for patients from 6.00pm to 9.30pm Monday to Friday and 8am to 8pm on weekends and bank holidays to ensure patients get the right care, first time through a single point of access.

It has already been launched in many GP practices across Redcar and East Cleveland and in October 2015 started to roll out across Middlesbrough.

Patients wanting to see a GP can access the service by ringing NHS 111 – the urgent care helpline. A GP will then call you back to offer advice or an appointment at a dedicated hub in Redcar Primary Care Hospital (for the Langbaurgh area) or Linthorpe Surgery (for the Middlesbrough area).

To find out more about this new service please visit

Please note this is not a walk-in service.