General Surgery

The surgery is open from 8.00am – 6.00pm Monday to Friday. We do not close for lunch.

To book an appointment please contact us on 01642 483638 and one of our reception team will be happy to help.

Monday: 8.00am – 6.00pm
Tuesday: 8.00am – 6.00pm
Wednesday: 8.00am – 6.00pm
Thursday: 8.00am – 6.00pm
Friday: 8.00am – 6.00pm

Emergencies

Each morning the GPs have a number of short 5 minute appointments for problems that need to be sorted the same day. If you need to be seen the same day you will be given an appointment time but you will be allocated to a GP when you arrive so you will not know which GP will see you. The on-call GP is available for urgent cases/home visits in the afternoon so if you are given an afternoon slot you may have to wait if the GP has to go out on an urgent visit.

Phone Consultations

Each day our clinical staff have routine phone consultations, that can be pre-booked, at the end of each surgery. These are for discussing ongoing management and test results and any other queries you feel could be dealt with over the phone. Please contact reception to pre-book one of these slots. You will be advised of an approximate time for the consultation, we would appreciate you trying to keep your phone line available at this time.

Out of hours

The out of hours service continues the care of our patients during the time the surgery is closed (from 6.00pm to 8.00am Monday to Friday, and over the weekend from 6.00pm Friday to 8.00am Monday).

If you ring our surgery line during any of these times you will be put through directly to the out of hours service which is run by Northern Doctors (previously Primecare).

NHS 111 is the number to call when you need medical help fast but it is not a life threatening emergency. Calls to 111 are FREE from landlines and mobiles and the service is available 24hrs a day, every day of the year.

You should ring 111 when you think you need to go to A&E or another NHS urgent care service, your GP surgery is closed and you need healthcare advice or you don’t know who to call for medical help.

You should only call 999 for life threatening emergencies such as major accident or traums, severe breathlessness, severe bleeding, loss of consciousness, severe chest pain.

During normal practice opening hours the practice remains you first point of contact for all requests.